Substitution Policy

Substitution Policy
In some cases, we may not have some items referenced in the product description in stock, and careful substitutions of equal or greater value will be necessary. In those cases, when possible, we will ask you for permission to make a substitution. If we are unable to reach you, or there is insufficient time to do so, we will proceed with the substitution., however, it will NEVER be substituted with other flowers or other products without requesting your confirmation first. If we doesn't have an added product, we will replace it with a similar one or add the money paid for the item to the value of the flowers/other Products and create a bigger bouquet or order content.

Products and images
Products only contain the items listed in the product description.
Vases and other items are not included unless stated in the product description and are only used for display purposes. Product photos of Flower Bouquets always represent the standard size. Product photos are a representation of the arrangements and may vary depends on the availability.